Terms & Conditions

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Sales:

All sales are limited to legitimate retailers, distributors and wholesalers for the purposes of resale only. New customers are required to furnish us with a copy of their resale tax certificate indicating their tax number and/or a copy of their business license. To set up an account click here.

Prices:

All prices listed on this website are wholesale prices shown in $USD and are F.O.B. warehouse, Orlando, Florida. Unit prices are subject to change without notice. Some products are shown with a discounted sale price for a small minimum quantity. Be sure to take advantage of these limited time offers.

Merchandise:

All sizes listed are approximate. Product specifications are based on information available at the time of posting. Many items in the catalog are handmade, and there can be minor irregularities or variations in the size, shape, and coloring. These are not defects but are proof that each piece is a handcrafted work of art. For your convenience when placing larger orders, we can provide you with information on case pack quantities.

Ordering:

Our minimum initial order or re-order is $450.

For your convenience, you can order:

On line using our shopping cart
By calling 407-290-0963
By faxing your written order to 407-297-7891
By e-mailing your order using our Contact Form

Our staff is standing by to take your telephone order or answer any questions you may have about our products. Dont hesitate to call us for any reason. We pride ourselves in great customer service.

Terms:

We accept Discover, Visa, and MasterCard, for payment at no additional charge to you. All credit card orders placed on line are secure and encrypted. New accounts must be prepaid or credit card. All returned checks are subject to a $25.00 service charge.

Showroom and Warehouse:

Our offices, showroom facility and warehouse are located at 749 S. Kirkman Road, Orlando, Florida 32811 USA, and we welcome your visit. We do request that you call us at 407-290-0963 to confirm that we are available to give you the proper attention and service you deserve.

Shipping:

Orders are shipped the most economical method usually via ground parcel carrier (either U.P.S. Ground or FedEx Ground) unless other arrangements are made. Shipping costs are based upon prevailing rates charged us by the shipping company, and those rates are determined by weight, dimension, and distance and are the responsibility of the recipient. Shipping charges are not reflected on any on-line order totals and will be added to all orders along with $2.00 per box insurance. We will ship large and/or fragile items on shrink-wrapped pallets by truck line. Truck line deliveries are also available for larger volume orders at a discounted rate. Increasing the size of your total order reduces your freight percentage.

Sometimes, we can ship orders out within a day or two. Usually orders will ship the week following the date we receive the order. Occasionally shipping may be delayed slightly longer to enable you to receive a more complete order and save on shipping costs. During peak seasons, shipping lead times may become extended. If you require special handling or rush shipment of your order, please let us know so that we may accommodate your needs.

Backorders:

Backorders will ship when available unless otherwise requested. All backorders not shipped within 90 days will be canceled.

Drop Shipping:

We do not offer the service of drop shipping as experience has shown this to be a less than satisfactory situation for all parties.

Claims:

We pack each piece carefully to insure that it arrives in good condition, however, on occasion damages do occur in transit. Please inspect each shipment upon arrival and always count the cartons before signing for delivery. Any damages or shortages must be noted on the delivery receipt and a claim filed with the carrier. We will assist you with any necessary paperwork. Any internal damages or defects must be reported to us within 7 days of receipt of merchandise so that we may resolve the matter. Sorry, we will not accept claims after this time.

Returns:

To avoid confusion, please do not return any merchandise before contacting us and obtaining a return authorization. The customer returning the merchandise is responsible for the condition of the returned item. Cancellations and unauthorized returns are subject to a 25% restocking fee and possible freight charges.

Cancellation/Restocking:

Once an order has been submitted, there are several steps involved to prepare it and time is spent in pulling and packing. If an order is cancelled after it is given to us, there will be a 25% restocking fee.

Catalog:

This website is our catalog. We have moved away from a color paper catalog towards this ever-changing and interactive method of bringing our products to you. By looking through these cyber pages, you are able to view our latest merchandise. Once you have bought from us, you will be eligible to receive our periodic Sale Flyers in the mail.

Security:

Our website is hosted on secure servers to encrypt all of your personal information before it is transmitted to us.

Disclaimer:

The information on this website is published to provide information about The Globe Imports, Inc., and it products. Every reasonable effort is made to provide accurate information. The Globe Imports, Inc., cannot be held responsible for any errors and/or omissions. We warrant and represent the accuracy of this website and we reserve the right to make changes to it at any time without notice. Unless otherwise provided, The Globe Imports, Inc., accepts no responsibility or liability for any losses or damages of any kind arising out of any information contained on the website. Neither seller nor manufacturer of any products sold by The Globe Imports, Inc., shall be liable for any injury, loss, or damage caused by or arising out the use or inability to use any of these products.

Copyright:

Guarantee:

We want you to be satisfied! We work very hard to earn your business and we will work just as hard to keep it!